CUSTOMER EXPERIENCE MANAGEMENT
By using customer analytics and data mining, Crystal Qube™ builds a predictive modeling based on the customers’ past and present behavior. This indicates the probability for a specific customer to stop using Telco services. By addressing these issues successfully, the customer will be made more loyal and will be prevented and deterred from churning.
Seavus is a software development and consulting company with a proven track-record in providing successful enterprise-wide business solutions, covering the European and US market from several offices in the world. We serve over 3,500 customers worldwide, with the knowledge and the skills of over 900 ICT experts.
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