TELECOM

VIP SERBIA - CRM LINE TESTING

CLIENT AND CLIENT LOCATION

  • VIP Serbia (A1 Telecom Austria Group)
  • Serbia

TEAM STRUCTURE

    Automation specialists working onsite in VIP, together with the customer’s automation team.

BUSINESS CASE

Automated execution of line and regression tests on CRM application. Automation of repetitive tests to reduce manual test effort and increase test integrity

Contact our team

Want to know how Seavus can solve problems specific to your business?

BUSINESS MODEL USED

Time and material team augmentation, specialists working full time on client premises, as part of the VIP Serbia’s Test Center.

CHALLENGES

  • A large number of regression tests on the Sugar CRM, which had to be performed manually for each new release.
  • An increased manual testing effort, susceptible to human error.

BUSINESS SOLUTION

  • Setting up automation framework based on Selenium, Java language, and Selenium Google Chrome add-on
  • The solution is performing a simulation of the end-user’s actions and actual results can be checked in the database as inputs.
  • Ability for running multiple test scenarios simultaneously
  • Detailed step-by-step output log for easy troubleshooting
  • Coverage of complete CRM regression set of Operator services

TECHNOLOGIES

  • Google Chrome as Web UI for Sugar CRM
  • Selenium Chrome Driver
  • Java Eclipse

CLIENT BENEFITS

  • Increased test execution speed
  • Test case instance duration limited at a maximum of 3 minutes
  • Manual effort reduced – test specialists reassigned to automation development