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Seavus continues to develop a Smart AI-powered Chatbot solution that will become the new intelligent digital assistant for the end customers.
For the last couple of months, Seavus has been working on developing an industry-disruptive bot that can serve as a digital assistant, Smart AI Chatbot. It is an AI-powered solution build on Machine Learning and Natural Language Processing that adds a human touch to its customized offers and smarter responses. It offers 24/7 customer service across various communication channels.
2018 has been a great year in our AI-development endeavors! We had many clients for whom we implemented new AI solutions with long-term implications.
Seavus Smart Chatbot uses powerful AI to provide the end customers with a more intelligent customer service and it acts as their personal digital assistant. Read more on the topic in the interview with Marija Nikova, the Banking & Finance Division Manager, who believes that smart Chabot solution can compete with the company's customer service departments in the long run.
Miroslav Stojmanovski, Software Architect, Banking and Finance Unit, SEAVUS The world is getting hyped with a lot of new technologies which enable a bit older ideas to become reality. Chatbot is one of those. It has been ever-present in the last decade but has never reached the peak as in the last couple of years. Till now, it was either technology issue, NLP issue or the idea how to use it.
In a post-GDPR era, compliancy is a priority. This entails huge changes in all industries, including the Finance and Banking sector. In this interview with Marija Nikova, Division Manager in the Banking and Finance division in Seavus, we cover the hottest areas in the banking industries: GDPR essentials, digitalization, the clash between GDPR and PSD2, and modern digital products that revolutionize customer relationship.