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Seavus Smart Chatbot uses powerful AI to provide the end customers with a more intelligent customer service and it acts as their personal digital assistant. Read more on the topic in the interview with Marija Nikova, the Banking & Finance Division Manager, who believes that smart Chabot solution can compete with the company's customer service departments in the long run.
Nearshoring is the new trend that all companies are either shifting to or taking in serious consideration given the latest demand not just for manpower and skillset but also to new regulations and demand for quality and security. This article covers the perks of choosing nearshoring as a business strategy and why it is a win-win solution for all parties concerned.