[Interview] Accomplish tasks the smart way: Applying AI to make Service Desks smart

[Interview] Accomplish tasks the smart way: Applying AI to make Service Desks smart

In this interview with Thorsten Jacobs, a Data Scientist and Team Lead in Seavus with a Ph.D. in Physics, and Emilio Marinone, Machine Learning Engineer with a MS in Robotics, we focus on the importance of implementing an AI-powered Service Desk solution, how can a service desk become smart and how AI has brought enterprises to the edge of transformation.

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AI in ITSM: Applying AI to make Service Desks smart (present and future)

AI in ITSM: Applying AI to make Service Desks smart (present and future)

Join us on a morning seminar!

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[Interview] Taking advantage of PSD2: Future-proof solutions that help you win the battle of great user experience

[Interview] Taking advantage of PSD2: Future-proof solutions that help you win the battle of great user experience

In this interview with Miroslav Stojmanovski, Software architect at our Banking and Finance unit, we redefine cashless, seek for opportunities beyond compliance, and discuss the challenges for FinTechs that strive to keep pace with the ever-changing world of technology.

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