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With experience in working with clients from different industries, including pharmaceuticals, banking and finance, IT, public and government departments, logistics, and automotive, in this interview Igor Totić discusses the benefits of having the support of a versatile, flexible and capable of automation tool, such as the Atlassian stack.
When the IT environment at companies grow ever more sprawling and complex, new opportunities open up for specialized companies who take responsibility for the operation of different solutions.
Chedomir Dimitrovski, Support Manager at Seavus Managed Services, has been dedicated to customer support and service desk experience for more than 9 years. In this interview, he talks about the perks of having a self-service knowledge base and how Jira makes teams more agile. With a focus on Jira Service Desk, read more on the importance of having a collaborative working environment and the efficiency of the Atlassian stack.