Replacing the help desk operator by using conversational AI
Providing answers on a predefined set of user stories, gives basic info about opening hours, general company data, available products and services etc.
Using NLP and ML to recognize language inconsistencies, end customer intents, and makes the conversation sound more natural and conclusive.
Check account balance, spending behaviour, changing products and/or packages, and access to other services.
Initiate P2P payment, bills payment, exchange currencies - with just a click of a button.
AI Chatbot for analyzing the customer behaviour, aggregate company data about customers and products, learns by interacting with the customer and advise the customer about different services and offers. Applying AI enables to deliver customized campaign management solutions.
Seavus is a software development and consulting company with a proven track-record in providing successful enterprise-wide business solutions, covering the European and US market from several offices in the world. We serve over 3,500 customers worldwide, with the knowledge and the skills of over 900 ICT experts.
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